"Sometimes you have play the hand you're dealt," said Harriet Rennie-Brown, executive director of the National Association of State 911 Administrators. The Nov. 13 call came into Oregon, Ohio, 911 dispatcher Tim Teneyck, who was initially confused by the request for a pizza, but was quickly able to discern that the caller was trying to signal for help in an alleged domestic abuse situation, the Toledo Blade reported. Well, almost. "I'm getting you now," Teneyck quickly replies. A man responds to a Reddit thread asking 911 operators for their most memorable calls. After asking the caller if "the other guy" is still there — to which the woman replies yes — Teneyck asks if she needs medical assistance as well. CLAIM: A post circulating on social media states: “If you need to call 911 but are scared to because of someone in the room, dial and ask for a pepperoni pizza. The dispatcher realized she was making the call to report a domestic violence incident. At first, the dispatcher thought a call from a woman wanting to "order pizza" was just a prank, like any dispatcher would. 911 audio: Pizza delivery man calls for help. "You see it on Facebook, but it's not something that anybody has ever been trained for. The police used it as a teaching moment, then went out and bought and … Teneyck told the Blade he worried offenders might catch on to the pizza delivery guise, and advised people calling 911 who are unable to speak freely to at least put the phone down where dispatchers can listen. Caso não concorde com o uso cookies dessa forma, você deverá ajustar as configurações de seu navegador ou deixar de acessar o nosso site e serviços. Teneyck replies. ", Follow USA TODAY's Ryan Miller on Twitter @RyanW_Miller. We're just trained to listen," Teneyck told the station. Teneyck asks, according to 911 audio obtained by the Blade. Olivia Niland is a news reporter and curation editor for BuzzFeed News and is based in Los Angeles. Become a BuzzFeed News member. 911 / Emergency Call Taking Audio Recordings . Audio of the call, which came in last week, was published by the Toledo Blade: "Oregon 911," Teneyck says. Oregon Police Chief Michael Navarre praised dispatcher Teneyck, the Toledo Blade reported. "It is a tough situation to be able to extrapolate a lot of information form a very small source of data," she said. "We'll get 'em going.". An Associated Press story last year debunked a myth that all dispatchers are trained to recognize the pizza call as a cry for help. A woman called 911 in Oregon, Ohio, for pizza. Definitely one of the most memorable calls. Esses Cookies nos permitem coletar alguns dados pessoais sobre você, como sua ID exclusiva atribuída ao seu dispositivo, endereço de IP, tipo de dispositivo e navegador, conteúdos visualizados ou outras ações realizadas usando nossos serviços, país e idioma selecionados, entre outros. Lopez denied hitting the woman, according to the arrest report. Para saber mais sobre nossa política de cookies, acesse link. An Ohio woman used "ordering a pizza" as code to let a 911 operator know her mother was in danger, and the operator is now being praised for his quick thinking. “He picked up on a woman who was in distress, but was in a position where she couldn’t convey it to him in those words,” Navarre said. ET. When a woman in Oregon, Ohio, placed an order over the phone for a large pizza, the 911 dispatcher on the other end of the line told her she had the wrong number. Ao continuar com a navegação em nosso site, você aceita o uso de cookies. These situations require "somebody who is intuitive and can hear a tremor in somebody's voice and hear the insistence to hear that the person is saying, 'My mom is getting beat up and I need your help.' "This is the wrong number to call for a pizza." She said she wanted a pizza. Lopez was charged on Nov. 13 with domestic violence and disorderly conduct while intoxicated and remains in jail, the Lucas County Sheriff's Office confirmed to BuzzFeed News. A Woman Called 911 And Pretended To Order A Pizza To Alert Them Of Domestic Abuse BuzzFeed News spoke to the 911 dispatcher who claimed to have received the call. "I would like to order a pizza," the woman responds, giving her address. According to Navarre, the caller's mother's boyfriend returned home intoxicated and began assaulting the mother. Calls to the Oregon Police Department were not immediately returned Saturday. Rennie-Brown said some 911 call centers have text options, which are often used for domestic violence cases. Contact Olivia Niland at olivia.niland@buzzfeed.com. "I'm getting you now. The 911 call released by 13ABC last Tuesday showed how he initially questioned her saying, “You called 911 to order a pizza?” Teneyck adds, “this is the wrong number to call for a pizza.” "Uh, yeah," she replies, giving her apartment number. Teneyck asked the woman simple "yes or no" questions to get the necessary information without raising suspicions, Navarre noted, praising his work. "No, no, no, no, you're not understanding," the … I got it," Teneyck says. "This is the wrong number to call for a pizza," he told the caller. Rennie-Brown said calling 911 and putting a phone in your pocket so the dispatcher can hear what is happening may be an option. pizza.JPG. Almost like The Shining. 'You called 911 to order a pizza?' This was a 911 call Oregon police responded to last week. Teneyck told WTVG-TV that he had never received a call like this in 14 years of working as a dispatcher. The Blade reports that an unidentified girl called 911 and placed an order for a large pepperoni pizza … “And then he was able to ask her all the right questions without putting her in harm’s way.”. “Calling 911 and asking for a pepperoni pizza is not some secret-squirrel, coded message that tells the call-taker that you are in trouble,” the law enforcement agency wrote on Facebook. Want to see more stories like this? "This is the wrong number to call for a pizza.". An Ohio 911 dispatcher quickly sprang to action after realizing a girl calling for pizza was actually calling for help. Tim TenEyck, a 911 dispatcher in Oregon, Ohio, has answered a lot of 911 calls in his 14 years on the job. “The best thing to do is just have an open phone line and say as much as you can — address and names — until we can figure it all out,” Teneyck said. "Turn your sirens off before you get there. When these options aren't available, it may require a sharp dispatcher, Rennie-Brown said. The daughter is heard telling the dispatcher: 'I would like to order a pizza.' This is the wrong number to call for a pizza," the dispatcher initially told the woman. A woman in a domestic violence situation managed to call 911 without the perpetrator realising, by pretending to order a pizza. According to a police report of the incident, Simon Lopez, 56, was arrested and charged with domestic violence. "The caller is doing the best they can ordering the pizza," she said. It's on the 911 operators to "hear inflections in voice and to realize this isn't a prank call.". Navarre told local TV station WTVG that he'd never encountered a 911 caller trying to order a pizza, but the incident echoes a 2015 Super Bowl ad in which a woman called 911 to order a pizza — and the dispatcher eventually catches on that she's asking for help in a domestic abuse situation. They will ask if you know you’re calling 911… "No," she repeats multiple times. I wasn’t a 911 operator, but a supervisor for AT&T’s ’00 Info’ directory information (think 411).