However in less than two years the compressor died on our new expensive Kenmore elite. Mine didn't even last that long. Because the fridge is still under warranty in order for the parts to be covered I was told a Sear Technician needed to diagnose it. FREE Shipping on orders over $25 shipped by Amazon. Compressor should not fail after four years of basic household use. Either one failing only is more likely although the compressor should last for at least the warranty period. Lights not turning off in my Kenmore Elite Refrigerator model# 79577563600 causing the plastic cover to melt. Last week our ice maker stopped working, and then a few days later the frig and freezer both stopped working. I still have the paper affixed to the inside of the fridge. Didn t see number on recall list but should be. It covered everything. It's been 9 days since we called to put in a claim to have the refrigerator repaired and they have not sent out a tech who can diagnose the issue. So apparently I bought the unit with a faulty issue and Kenmore knew it from all the complaints I see and did nothing before selling me this unit. We purchased a Kenmore Elite Grab and Go refrigerator from Sears in April of 2015. The Refrigerator Door Hinge Bushing top door base broke. My french door kenmore elite is 2 years old. Compressor went out made by LG! The Sears techs come out, don't know the issue, and replace almost every part, the part being an "unoriginal" fails again, and again, and they keep charging labor and parts, and coming and repairing the same part. Check out the Kenmore refrigerator buying guide here for more information! COMPRESSOR wnt out 10 weeks ago. Did I mention all the food is lost. History would suggest that we will be in the same position in another 6 months down the road. Called LG and was given the name of repair company. I asked person if he knew difference between Warranty and Recall. To add insult to injury, the repair person told us "Your compressor is an LG compressor and these things are dropping like flies". 210) everything was good until 4 months ago when the ice maker stopped working. We have no idea how long the fridge has been off, but the entire house stinks. Call Sears they want money and get in a monthly paying program to get service contract. LG model LFX29927ST. bought a Kenmore Elite in June of 2016 based on salesman's recommendation and product brochure advertising long life, high efficiency and quiet operation... Ha! Just a month ago it stopped working. It is now July 2018 and the refrigerator has gone out again! Call Sears they would be able to ilook at it in a month. How I long for the good old days, when American made products were made reliable. Subtype: Cooling System Icemaking System. They don't. Found out it is made by LG which the repair guy said they don't work on LG hmm wonder why. Shopping Cart : $0.00. Purchased a LG side by side from Sears in 2017. My old linear compressor was made in Korea but still failed. I had an independent appliance repairman come on Sunday September 9, 2018. Technician says it is the compressor and 3 other parts. Filters. I have a kenmore/LG trio refrigerator purchased in 2016. Part Title. We lost over $200 worth of food when Refrig quit. Same issues. Having to pay for the tech to install the new compressor based on their warranties. Not covered under the warranty which is good for 1 year. 11/07/2020 by Was told there was nothing that they could do. I plan to visit the vendor an see if they can produce a copy for me. They would not take responsibility and would not put me through to Customer Relations. Repairmen in area declined to work on them (recommended by LG) and now we are waiting on one to travel over 3 hours to our home to replace the compressor, saying that it is the problem. I discover that this KENMORE ELITE name, which I know and trust and buy for its quality and performance and durability/dependability , is just on the outside when it’s actually an LG. Just last month, we had to have the ice maker replaced because of a leak. Terms — It is only 1 and 1/2 years old. The best way to find parts for Kenmore / Sears refrigerator model 795.77543600 (79577543600, 795 77543600) is by clicking one of the diagrams below. Last month June 2019 our freezer stopped working. It is freaking brand new and I paid some man over $300 for 4.5 hrs and paid $330 for a new control board to try and diagnose the problem and it seems that its not the control board or the fan. Then the fridge stopped cooling had someone come out and yup your compressor is shot. They could have sent a new one by the time this 8 weeks expires and pray this gets resolved then! I called and was informed that my warranty expired on april 30, 2018. My Sears 3 door Model 74025, purchased 2015, $2,500; compressor died over a week ago; lost approx. We purchased it again the following year, and again. I believed that Kenmore was one of the best now I believe they re the worst. When you enter your model number into the search field, you'll then be sure you're purchasing the correct part. I have called Sears a number of times on both occasions and gotten no help and I have been hung up on. I called Sears home warranty and they couldn't get to me for 11 days, I bitched loud enough for them to agree to let me hire a third party person if I could get someone sooner and I did. In talking with the tech who came in 2017, he said that the Kenmore Elite refrigerators have had many issues with the compressors failing and that Kenmore and LG are aware of it! will never buy anything "LG" in the future unless i read an awful lot of good news about how they have improved. PLEASE CONTACT ME! I just want my ice maker fixed and tired of mopping water that leaks through the dispenser, that is going to ruin my new floors. So it appears that the $2600 refrigerator becomes useless after either 1 or 2 years. I will briefly summarize the issues...basically we are frustrated and upset that we have had 3 issues in 3 years that are costing us a lot of money and inconvenience due to the unreliability of a $3000 refrigerator. I want a new one as well. Now a cooling issue. Called LG back to see if they would compensate the labor costs based on the age of the device. What can I do? Elite Fridge, Oven, Microwave and Dishwasher. This also means that you don’t qualify for the Class Action Suit against LG. My LG refrigerator has died twice (compressor failed twice) withing 4 years since it was purchased. I am not done yet I want the thing repaired for free my money back. Else, they will cover the compressor I believe but the customer has to incur all other costs which can easily run into $500- up to a thousand +. If the linear compressor goes out the first year, the limited warranty states that Sears will replace the compressor and cover all the workmanship. When we stated the food loss is over $1000, the rep said "I never said we would cover the food loss, just help with it.". I didn't spend Kenmore Elite money to get an LG but that's a different story. On 8/22/19 I noticed that the ice maker was not making ice. Purchased a Kenmore Elite, model 79574023412 in 2016. I have a Sears Kenmore Elite 3 door fridge with a LG compressor that has failed they are coming out but I feel like it should be recalled and replaced at this point I've been without a fridge for 3 weeks and they haven't even come out to order the part yet, My Kenmore Elite 795.740xxx.411 only lasted 2 years and the repair guy said there was a leak in the system. I paid $2,760 for it; now I don't know whether to try to get it repaired or buy a new one. Some Kenmore Elite refrigerator problems can be due to a simple change in temperature, which may be quickly remedied by adjusting the control settings. Kenmore elite fridge model # 795-77544600, burning smell in the refridgerator, which caused the light housing to melt, ceiling of refridgerator to melt, charred bulb sockets, cover of light extremely hot, not to mention a few more hours would have caused a fire. For example: HLP141E or WD-5100-23. I wish I would have known better. Bought Kenmore Elite refrigerator September 2016. In September 2018 the Ice Maker and Water Dispenser stopped working I called in to my LG Warranty amount and was given Claim #1403xxxx about an hour later my wife told me everything in the Freezer was thawed I called back added that to the problem. Kenmore elite refrigerator error code er if (er 1f) ↓ Kenmore elite refrigerator error code er dh ↓ I always bought appliances from Sears and even worked at one location as one point. Don't confuse this fan with the condenser fan which will run whether the doors are open or shut. Since your refrigerator has the Kenmore name, LG has no responsibility. Compressor went out 18 months later. now the ice maker fan has another error. 12/23/2020 by My Kenmore Elite 74015 30.6 cu. 4 techs visited, ordered parts, (made by LG) came back replace said oarts and still is not working. On Sunday 7/3/2016, the inside top bulbs failed too turn off for an undetermined amount of time which resulted in a melted housing, charred sockets, rise in temp and loss of contents. After 3 phone calls to Sears, over an hour of time & getting transferred continuously & speaking with at least 7 people, I’ve been told different things & now I’m told the parts won’t be covered even though my written warranty says 7 years on the compressor. Unfortunately, they are the only certified techs in our area....seriously?? The builder that did my house had Sears as the appliance supplier unfortunately. What can we do? I bought a Kenmore Elite 3 door refrigerator in 2012 (model 795.72043.110) and last week it stopped cooling. It’s the law. Is this covered under the recall? How can I get in on this lawsuit. They said we had the door open too long the day prior. Only part is covered under warranty. I never perchase anything else from Sears or Kenmore/LG. I have never been so disgusted with the lack of a company trying to resolve an issue. We were able to finally get a replacement fridge in June 2016. Ordered it and another week until the origional repair guy came back and replaced the condensor. Sears Kenmore refuses to honor the warrantee specified in my owners manual. Please click here for a free evaluation of your claim, Defective Products Settlements and Legal News, Invokana Cardiovascular Injuries & Kidney Failure. It is less than 5 years old. In doing research, this compressor is known by both Sears & LG to be faulty and there have been previous class action lawsuits related to the compressor. LG KNOWN by another name...KENMORE ELITE. Said it would be $1,200 to fix. Going out to buy a new refrigerator today, and I can assure you it wont be Kenmore or LG!!!! After reading everything I can find on internet, I think I’m screwed! No longer under warranty. When I explained where the warranty information came from, they said I had to call Kenmore. I would gladly push this refrigerator to the curb. I called Sears Service Saturday and was advised they would send a tech on 8/24. Our appointment time was between 1pm and 5pm. I called scheduled they called rescheduled another week and a half out said the tech called in sick 1 day equals 10 days. The only reason I did not get an Elite was I wanted smudge proof on the doors and the Elite did not have it at that time, everything other than the Elite tag is the same. Still not working. I purchased a Kenmore refrigerator November 2017 and June 2019 the LG compressor failed. LG has scheduled repair FOUR days from now. I feel everyone's pain. The compresser will finally quit. Lost couple hundred dollars in food and still without a refrigerator or an estimated time of repair at this point. Model/Style: 795.73133.411 Satisfaction Rating: Very Unsatisfied - 1 out of 5. Review: "Expensive Ripoff" Bought a Kenmore Elite refrigerator for almost three times the price of a regular brand ($2000 vs. $700), thinking the quality would justify the price. BS. Refrigerator delivered, as a replacement for same model, on 5/23/15. I just had my Kenmore refrigerator, Model# 79570323310 (purchased date 02/2016) with 3 year warranty from Sears just suddenly stop cooling after owning it less than 3 years and 7 months. Fast forward to January 28, when the parts arrived, the technician installed the new compressor. Now it's July, 2018. On November 13,2018 ice maker stopped working and food in freezer started thaw Out. We were left with over $300 worth of spoiled food that we were never compensated for, even though the extended warranty claims to cover lost food. I purchased a LG refrigerator in 2006 and been having problems with it every since. Last month the freezer stopped working and the ice maker stopped working. I am being charged for a replacement compressor.