Bluetooth malfunction. Lifetime frame, 10 year motor (parts only), 2 years parts and labour warranty, 5 Year frame, 2 years parts and labour warranty. In total, you can communicate with Nordictrack using 3 different media: phone, web, email. /mo - 0% APR for 36 Months With Equal Payments. Lifetime Motor & Frame Warranty. After the free year, you can choose between a monthly ($39) or yearly ($180-$396) plan. Read … It was stated the machine is to blame. NordicTrack has been around for a long time, and they make some quality products. Only order parts on-line if you are out of your manufacturer or extended warranty period. ICON HEALTH AND FITNESS, INC AUSTRALIAN LIMITED WARRANTY For Customer Care – Please call 1800 993 770. Find helpful customer reviews and review ratings for NordicTrack Care 3-Year Annual Maintenance Plan for Fitness Equipment $0 to $999.99 at Amazon.com. ICON Health and Fitness, Inc ("ICON") warrants that this product is free from defects in materials and workmanship, if the product has been: NordicTrack's customer service also seems to be a bit more responsive. Bought the X32i, and it died … 2 Year Parts Warranty. The tech was an independent contractor that Nordictrack hired to fix machine. NordicTrack is notorious for having terrible customer service. I was told by their customer service to write an e-mail and they would refund my warranty. 1-888-308-9616. Customer Service Department. I bought Nordic track's extended warranty but would pay to have a company fix a machine in a timely manner. Work Out Smarter with NordicTrack. nordictrack console problems. Or call 1-800-TO-BE-FIT (1-800-862-3348) Mon.–Fri. Please be prepared to provide the model number and serial number of the product. Tech came today and replaced it with out issue. Logan, UT 84321. Once I received a phone number for "after warranty" service, I was on hold for nearly an hour before I gave up. Customer Service Department. If you’re on a budget this NordicTrack Z 1300i may work out for you and last a good number of years with a little luck and TLC. Please avoid dealing with any of these companies and do not purchase from them if you value your money spend it elsewhere. Email 6 a.m.–6 p.m. MT Sat. ICON Health & Fitness, Inc., 1500 S. 1000 W., Logan, UT 84321-9813 Poor customer service. CUSTOMER CARE For service at any time, go to nordictrackservice.com. NordicTrack comes with a free 1-year subscription to their iFit service. 1-877-993-7999. To our knowledge, this company collects reviews by asking its customers to share their experiences on Trustpilot. Customer service tried to make me keep the bike and accept parts to repair it. 1500 South 1000 West. height. OMNIHIL AC/DC Adapter/Adaptor for NordicTrack MTN740 SL 728, ASR 630, SL528, AudioStrider 600, CX 1000, CX 938 Exercise Machines. 203cmlength. HQRP AC Adapter for NordicTrack 248512 14730 Replacement Power Supply Cord 6V 2A 2000mA (1) Sold by HQRP-US. No surprises. The lack of tangible customer service or warranty back up from Nordic Track, Fitness Superstore and icon beggars belief Just shocking. There are certainly treadmills of less quality you could choose from in this price range. While Peloton, on the other hand, provides excellent service and quick support. THOUSANDS OF ON-DEMAND WORKOUTS. I received my refund check for $64.00. 203cmlength. Below is an overview of key features included in each: Treadmills 6 a.m.–6 p.m. MT Sat. I have the 5-year extended warranty. Other repayment periods and subscription offers are available. Please avoid dealing with any of these companies and do not purchase from them if you value your money spend it elsewhere. Besides NordicTrack, Upsie also provides protection plans for other top fitness brands, like Peloton, ProForm, or Bowflex. Failure to maintain proper lubrication of the Product will void this Limited Warranty. 8 a.m.–12 p.m. MT Please do not contact the store Sold by OMNIHIL. 91cmwidth. Initial NordicTrack complaints should be directed to their team directly. 8 a.m.–12 p.m. MT Please do not contact the store Reasonable and necessary maintenance includes proper lubrication of the running deck and tread built area as specified in the owner’s manual. Poor Service. Nordictrack/Icon Customer Service CommercialTreadmill_1750 I am trying to get my treadmill out of my house and return it back to Nordictrack / Icon, the customer service is not good. Their customer service could be better. 8133 Watson St. Mc Lean, ... All customer reviews are handled by the BBB where the company is Headquartered or a central ... service or business. Nordictrack has a page or online help desk for customer service, but you can also call them on the phone. Defective Equipment & Worst Customer Service. CUSTOMER CARE For service at any time, go to support.nordictrack.com. Available Mon-Fri 6am-9pm MST. NordicTrack reviews (www.nordictrack.com): Lost order and still don't have replacement. Nordic Track. Non-warranty replacement parts can be ordered on-line. นักทัศนมาตร Optometrist 10 August, 2020. Bought a £500 exercise bike from NordicTrack for it only to malfunction within the warranty period. So I have received the parts and have am waiting for this company to tell me when they can install them. NordicTrack also offers a 10-year frame warranty, 2-year parts warranty, and 1-year labor warranty, whereas Peloton only provides a 5-year frame warranty and 1-year parts and labor warranties. 91cmwidth. NordicTrack's customer service representatives are poor. For warranty service, please call the telephone number on the front cover of your manual. The lack of tangible customer service or warranty back up from Nordic Track, Fitness Superstore and icon beggars belief Just shocking. ICON Health & Fitness. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with NordicTrack Customer Service. In February 2020, I bought Nordictrack’s X32i incline treadmill for £3,500 - a huge investment in what I thought was a premium piece of fitness equipment for my wife who is a keen runner. If your equipment is still under warranty, please contact us to order replacement parts. Activate Your Treadmill, Bike, or Elliptical. Nordictrack and Icon Health & Fitness are an absolute disgrace – customer service nightmare – AVOID! They’re customer service is terrible and they have left me with a £500 paper weight. Register your NordicTrack product within 28 days of purchase to extend your manufacturers warranty. Note: Pricing is subject to change . To get started, check the fitness warranty page or call customer service for help. NordicTrack UK do not answer emails and their website has been down for days. This warranty extends only to the original purchaser (customer) and is not transferrable. Customer Service Ph 1800 993 770 Assembly Service Warranty … Service that requires over 50 miles of travel may be subject to additional charges. $13.95 $8.91. ICON's obligation under this warranty is limited to repairing or replacing, at ICON's option, the product through one of its authorized service providers. However, we have to point out that most persons that had issues with customer service did not purchase the bike directly. United States. I … Or call 1-800-TO-BE-FIT (1-800-862-3348) Mon.–Fri. Nordictrack wont connect to wifi. I paid $374.99 for a five year service plan in 2015. NordicTrack customer service is…terrible NordicTrack customer service is terrible. Poor Quality & Customer Service I bought a NordicTrack 2950 Treadmill, it has gone wrong twice under warranty, first time it was an electrical fault which took them weeks to come and fix, after much chasing. All they did was state their 30-day warranty. Page 1 Serial Number Decal ACTIVATE YOUR WARRANTY To register your product and activate your warranty today, go to my.nordictrack.com. Please call 888-308-9616 to learn more. Find helpful customer reviews and review ratings for NordicTrack Care 3-Year Annual Maintenance Plan for Fitness Equipment $1500 to $2999 at Amazon.com.