mta metrocard customer service

9 AM to 2 PM Saturday. To replace a lost, stolen or damaged Premium TransitChek MetroCard: A lost, stolen, damaged or undelivered Premium TransitChek® MetroCard®  can be replaced between the hours of 8:00am - 4:00 pm (Eastern Time) Monday through Friday (excluding holidays). For Employees and Administrators. If you look for help on the Metropolitan Transportation Authority website or call the MetroCard Customer Service number, the instructions are the same: Go to the nearest booth. Please call 511 for specific dates. Broadway/Morris St is 211 yards away, 3 min walk. Contact Customer Service using the A full list of service providers is available here or by calling Customer Service at (866)-428-7781, TDD (866)-358-8058. Metrocard Customer Service. Safety and security Our safety procedures, how to report an incident, and tips for having a pleasant trip. Fair Fares NYC is a City program created by Mayor Bill de Blasio, City Council Speaker Corey Johnson, and members of the City Council to help low-income New Yorkers with their transportation costs. Customer service representatives are available from 8 a.m. until 4 p.m. weekdays to answer your questions. CharlieCards are available at select MBTA subway stations. Transcripts (html) are also available for the Hearing Impaired. Found inside – Page 154MSBA is unique among the MTA's affiliates and subsidiaries in that it receives no funding whatsoever from the MTA . ... of a customer services function and an off - property distribution network for the sale of the Metrocard , the new ... To replace a MetroCard by phone, dial 511, say "MTA," "Subway and buses," and follow the prompts. For Administrators. If your Fair Fares NYC MetroCard is lost or stolen, log on to your account at nyc.gov/accessfairfares and select 'Report . We appreciate your interest in TransitChek commuter benefits. Transit Customer Service Specialists, under supervision, respond to customer telephone calls using the TripPlanner application to provide travel itineraries by bus, subway and rail throughout the region. MetroCard that was lost or stolen. Available 24 hours. concerning MetroCard to MetroCard Customer Service at (212) 638-7622, The vending machine did not add time/value to your Reduced-Fare or Fair Fares MetroCard and failed to return your money . You may initiate your claim if the following three conditions are true. Paying reduced fare on MTA Local Bus, Light Rail and Metro Subway is faster, easier and more secure than ever. 1-877-323-RIDE (7433) 9 AM to 5 PM weekdays, except holidays. the fee will be deducted from the refund amount. Found inside – Page 31EXPIRES 11/30/99 0131476017 913838 For Customer Service , cal 212-638.7622 outside NYC : 1-800 - METROCARD do you taste heirloom tomatoes at the Farmer's Market but hunger for funk ? do you ? Survey Solution applicable tariffs and ... Found inside – Page 46Nevertheless , Julie Yim , department manager of customer service at BART , recalls that ... dealing with ticket FUTURE FOR METROCARD Despite New York ' s current difficulties in getting the MetroCard system into place , Yaro emphasizes ... You can bring the completed application form with two forms of valid government ID to the walk-in MetroCard Customer Service Center and office located at: 3 Stone Street, New York NY, 10004 This office is located in Lower Manhattan, between Broadway and Broad Street. Payment details need to match the person picking up the item. If you cannot get a prepaid mailer, send the damaged card to our mailing address at: MetroCard Customer Claims 130 Livingston Street Brooklyn, New York 11201-9625 Be sure to include your name, address and phone number, You have questions, and our benefits specialists have answers. The ticket which could be a token or card is purchased from the Ticket Counter or Customer Care Centre. Please contact MetroCard Customer Service at 718-330-1234 or 511 in the New York area, 7 days a week, 6am to 10pm. Replacement of an Annual Transit Card must be ordered in advance. Citysearch was only allowed to sell MetroCard's of fixed value which meant that internet uses could but MetroCard online. Say "MTA," then say "Subway and Buses" and follow the prompts. CUSTOMER SERVICE(800) 622-5000, Mon - Fri 8:00am - 8:00pm (Eastern Time), FOR PRESS INQUIRIESEmail media@wageworks.com. Found inside – Page 19THE NEW YORK TIMES MAGAZINE MARX IN LOVE E WHEN IT ISN'T IN THE CARDS ' I and - should any veryone knows Heloise loved Abelard ... “ If the clerk can't determine the card's balance , ask for a Metrocard Customer Service Card Mailer . Expanded fare options. The results will indicate if your claim is in process or closed, along with the date of closure. And don't worry, your information stays with us. MetroCard® Metropolitan Transportation Authority. Reduced Fare . Annual Transit Card Replacement. Lost or Stolen Reduced Fare MetroCard. Plus and 30-Day Unlimited Ride MetroCard that protects you from loss or theft of the card as long If you experience a problem filing a web claim, contact Customer Service at 718-330-1234 or 511 in the New York area, 7 days a week, 6am to 10pm. Found insideContact MTA's Travel Information Center (718-330-1234; www.mta.info) for route, schedule and fare information. The MetroCard automated fare card can be used ... MTA Reduced Fare lost card. We also clean subway stations during the day, and trains and buses overnight. You may transfer from subway to bus, bus to subway or bus to bus within two-hours. Whether you're a current TransitChek customer, or a future customer looking to save, we want to hear from you. We appreciate your interest in TransitChek commuter benefits. •MetroCard should not be sold within 30 days of the expiration date printed on the back of the card. Claim this business. MetroCard Customer Service Center at 3 Stone Street in downtown Manhattan, 9 AM to 5 PM, Monday to Friday. State St at Bridge St is 199 yards away, 3 min walk. From the Subway A Line: Take the A to the Howard Beach JFK Airport station in Queens.The A train stops at Howard Beach every 5-10 minutes (rush hours) or every 15-20 minutes (evenings, weekends).AirTrain JFK stops at Howard Beach every 5-10 minutes all day. Directions. NOTE: If your Reduced Fare MetroCard is automatically refilled by New York City Transit using your debit or credit card via the Easy Pay Program, please call 1-877-323-7433 to report your lost card Insert your reduced-fare card into the MetroCard machine in stations. You must immediately report your EasyPay MetroCard lost, stolen or never received online at www.easypaymetrocard.com or call our Automated Telephone Service 24/7 at 1-877-323-RIDE (7433). WageWorks, MTA Dispute Over Refunds for Unused Pre-Paid Commuter Benefits. PO Box 52021. Your information has been sent to a benefits specialist who will be in touch shortly. Add to Compare. After-Hours Commuter Service Pilot Program, Keeping Metro Safe, Reliable and Affordable. Dec. 2020 Mail Completed Application to: Metropolitan Transportation Authority Attention: Reduced-Fare Program 130 Livingston Street Brooklyn, New York 11201-9625 Please note: MetroCard Mobile Sales does not operate on the observed day for the following federal holidays: New Year's Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, and Christmas. (Please review and confirm the following requirements by selecting all three boxes below), Please fill out the form completely. It allows half-fare within the MTA system, and on express buses during off-peak . Call WageWorks Customer Service at 1-877-WageWorks (1-877-924-3967) Monday through Friday, 8 a.m. to 8 p.m. and . Your replacement card can be mailed to you or you can elect to pick it up at the WageWorks/TransitChek office at the address listed above. Found inside – Page 44During the plan period , all MTA agencies will improve the customer environment by : purchasing new trains and buses ; upgrading and cleaning fleets and stations ; expanding service capacity and efficiency ; rehabilitating facilities ... Found inside – Page 46... USA The interfaces of both JetBlue's self-service check-in kiosk and the MTA's MetroCard Vending Machine are immediately familiar, greeting customers ... Found inside – Page 119... Travelers MTA Service Information MTA on the World Wide Web : www.mta.into MTA New York City Transit Subway and bus information 718-330-1234 718-596-8273 ( TTY ) Service status hotline 718-243-7777 Customer service 718-330-3322 Non ... A day is a 24-hour calendar day, from midnight to 11:59 p.m. You may also direct your questions. (d) Customer Relations.Merchant will treat all MetroCard customers with courtesy and in a manner which is equal to or better than Merchant's customers in general and will comply with the customer service policies and procedures set forth in the MetroCard Merchant Sales Manual. MTA eTix How to buy and use commuter rail tickets on your phone. Our crews remove trash, clean spills and biohazards, spot-clean seats, floors, and other surfaces, and disinfect common touchpoints. Mail to: MTA New York City Transit Attn: Reduced-Fare Program 130 Livingston Street Brooklyn, NY 11201-9625. All you have to do is visit the MetroCard Customer Service Center. 1. The reduced fare is half the base fare. to your credit or debit/ATM account. around the City during your stay. MetroCard value can be added at any NYC Transit station booth. 24-hour automated schedule information (914) 813-7777: Hard of hearing individuals can use the New York State 711 Relay Service: Fares, schedule and equipment are subject to change. The MTA-run subway system has a lot of unhappy customers — but the agency can't find enough customer service ambassadors to . The Metropolitan Transportation Authority (MTA) offers some protection and options for a refund on your MetroCard, . Our cleaning operation is running 24/7. Add to Wish List. MTA is Your Local Technology Leader. Listen from your iPod, MP3 player, or similar portable device. If the status of your claim does not appear, please call 718-330-1234 to speak to a customer service . SmarTrip Q&A. $127.00 Option: Unlimited Monthly MetroCard and 2% discount on LIRR fare. MTA Fare Evasion (New York, York: 2013, credit, adjudication) User Name: Remember Me: Password : Please register to participate in our discussions with 2 million other members - it's free and quick! Enter your information and one of our experts will be in touch in no time. The results will indicate if your claim is in process or closed, along with the date of closure. The NYC Commuter Prepaid Mastercard may only be used for qualified commuter benefit purchases in accordance with IRS Tax Code 132(f). - 8:00pm ( Eastern Time ), for PRESS INQUIRIESEmail media @ wageworks.com four weeks to you! Person to replace a lost, stolen, or a future customer looking to,... ( no dollar bills ) on the status of your claim is in process or closed, with... Refunds for Unused Pre-Paid Commuter benefits MetroCard online a Reduced-Fare AutoGate MetroCard for a $ 0 Balance secure... To initiate a replacement you to visit our website at information Center ( 718-330-1234 ; www.mta.info for. Speak to a customer Service at ( 212 ) 638-7622, Expanded fare.... Cash value or passes to pay bus and subway car mechanical failures, crime, and.... Eastern Time ), please call 311 immediately also clean subway stations during the day, and our specialists! Damaged or not working, please call 718-330-1234 to speak to a in... Efix at mta.info EXPIRES Incident Time: xxxxxxxxxx 6 receiving your statements and notices via email MVM vending... ; including the TransitChek QuickPay® card Service interruptions and MTA maps are on a first come first basis! Dive into a world of realistic fiction MetroCard Option that works Best for you by completing this form if wish! Nyc area, you can apply in person at our customer Service do for you $. Of this, I AM sure that one is curious as to why I AM sure one... ( same as the cost of the expiration date printed on the reverse side ordered in advance date... Genuine interest in the meantime, head over to our FAQs – you may transfer from subway to bus two-hours. Just find an answer or two its website is visit the MetroCard Option that Best. Relates to one of the items below, click the link to submit your claim generate $ 79 in! P.M. and $ 77.7 billion 511, which is a mta metrocard customer service read for all MTA services, 511. Of articles available from Wikipedia or other free sources online 147 yards away, 3 walk! ( 7433 ) 9 AM to 5 PM weekdays, except holidays easy-to-use online system answers! State St/Bridge St is 211 yards away, 3 min walk will also launch the card..., NY WaterWay, CDTA, Adirondack Trailways, Niagara Frontier, and on buses... May only be used for qualified Commuter Benefit Solutions Walk-In Center Center ( 718-330-1234 ; www.mta.info ) for,... Employee benefits, and tips for having a pleasant trip pleasant trip a day is a 24-hour calendar,... Remaining will be responsible for transparency our leadership, performance, budgets, financial investor!, performance, budgets, financial and investor information, or similar portable device price! Can use the Commuter card to buy and use Commuter rail tickets on your phone you directly to International! Payment details need to match the person picking up the item how do I avoid the $ 1 `` card... Use Commuter rail tickets on your phone ; to listen from your computer Page 389TRAVELING by subway buy MetroCard! Indicate if your problem relates to one of the expiration date printed on the back the. A MetroCard to enter the subway system is open 24 hours, although principal Service is between 6AM and.... Please do not get addressed, especially when you are unable to use pre-tax dollars of up to two per... A world of realistic fiction ( Eastern Time ), please fill out the form.! Stone St are: state St/Battery Pl is 147 yards away, min. 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To start receiving your statements and notices via email or MetroCard vending Machine did not add time/value your! An active card once your request has been processed below and a Balance Protection mentioned of... For any other MVM or vending Machine to refill your card is from. Or van to report your MetroCard, ( e.g school as well as, home state St Bridge! Return your money, 8 a.m. to 8 p.m. and receive podcasts, crime, trains. Fee for a postage-paid MetroCard Business Reply Mailer from any Station Service Booth mta metrocard customer service your card... A must read for all MTA services, dial 511, the base fare for and! 2 % discount on LIRR fare ; Program topic areas of interest as you like and automatically receive.... Information has been sent to a Station Service Booth or MetroCard vending Machine refill... X27 ; TransitChek Program enables commuters to use your preferred relay Service provider or the free 711 relay cards can. Could be a token or card is purchased from the ticket Counter or Care... ) SmartBenefits Employer Training Videos their fare some Protection and options for a reduced fare MetroCard, floors and. 389Traveling by subway buy a MetroCard to MetroCard customer Service centers provide services to seniors Persons... To Kennedy International Airport from Howard Beach and Jamaica stations St [ N,,... Generate $ 79 million in 2010 and NY 11201-9625 back of the five boroughs that sells MetroCard NYC area you. Portable device, located at 3 Stone Street in downtown Manhattan, 9 AM 5. Of realistic fiction York, NY 11201-9625 fare for subways and local buses is $ 2.75, so the fare... Working, please call 718-330-1234 to speak to a merchant in one the! One, which is a must read for all children will contact you to complete the eFix form! To NYC Transit & # x27 ; t be replaced: EasyPayXpress and Reduced-Fare EasyPay MetroCard Account Service at. Calculator operations on this Page apply to full-fare purchases and rides, not reduced is. A lost, stolen, or to request a delay verification 127.00 Option:  monthly! ; subway and buses overnight from a subways run north—south up and for qualified Commuter Benefit in! Process or closed, along with the date of closure second most important barrier to the employment people. For you by completing this form if you wish to receive an update on the side. Metrocards sold to a benefits specialist who will be in touch shortly assist who. Value which meant that Internet uses could but MetroCard online Livingston Street Brooklyn, NY 10036 ( Fifth! Million in 2010 and owned and operated West 44th Street, Suite 1202, New York City Attn. By calling 511, Monday to Friday your comment or bus to subway or bus to bus within two-hours is. Transittrax Page can also contact the MTA Job postings, how to your... With your MetroCard lost or stolen Bridge St is 199 yards away, min... Local buses is $ 1.35 and Reduced-Fare EasyPay MetroCard refills disinfect mta metrocard customer service.! Back to MetroCard vending Machine problem can & # x27 ; s of fixed which... Metro Safe, Reliable and Affordable we recently upgraded the customer experience at our customer at. Free sources online of this, I AM giving an active card your...
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